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Terms & Conditions

Acceptance of Terms and Conditions

As you access, browse and use our network you agree to all the Terms and Conditions contained herein, and agree that you acknowledge and understand them.

As a valued customer of our web site do please ensure that you read these Terms and Conditions prior to ordering any of the goods both the use of this site and the purchase of products from the site. If you require clarification of the meaning of any of these Terms and Conditions, contact us at escential on 9808 5564 prior to ordering any goods or products.



This escential Web Site is owned and operated by Escential Perfumes (ABN 23 479 146 416) To use or access, use or browse this site you must be over eighteen (18) years of age. As such, by accessing, using or browsing this site, you acknowledge and agree to the terms and conditions, as well as any relevant disclaimers contained herein. Further, by continuing you acknowledge that you have read and understood these Terms and Conditions. By purchasing an item from this web site you agree to be bound by these Terms and Conditions.

Escential reserves the right to change any or all of the information contained herein at any time and you should constantly check current terms and conditions.


The price that appears on this web site are quoted in Australian dollars and are valid and effective only in Australia. The price, if affected escential takes no responsibility or liability for the accuracy of any such price as it applies to any particular purchase.


Please ensure you do not knowingly transmit any material that may contain a virus or other harmful component. Only individuals who can make legally binding contracts may purchase goods and services from this site. These products and services are not available to anyone under the age of 18 years old. Escential cannot guarantee that it will notice or be able to prevent any illegal or inappropriate use of this web site, nor can Escential guarantee that it will give notice of any illegal or inappropriate use of this web site.


Any order placed by you is in effect an offer by you to purchase a product for the price (including the delivery and other charges) specified in this web site. Escential may accept or reject your offer for any reason, including, the unavailability of any product, an error in the price or the product description posted on this web site, or an error in your order. Your contract with Escential will only come into existence when you have fully paid for your order and Escential advises you that it has accepted your order and your receipt has been confirmed.

Prices of products and services and delivery and other related charges as displayed are current at the time of issue, but may change at any time and are subject to availability. Similarly the availability of products and services may change from time to time.

Loss or damage goods policy

Escential is not responsible to the buyer or any person claiming through the buyer for any loss or damage to goods or products caused by any event of any kind by any person, whether or not Escential is legally responsible for the person who caused or contributed to that loss.


Delivery times given on this web site are indicative only. Escential will not be liable for any failure to observe these delivery times. You understand and agree that you shall not be entitled to withdraw or modify any commitment made for the purchase of products from this web site once that commitment has been made for any reason, including without limitation, due to any delay in delivery.

If however, delivery has not been effected after 30 days from the indicative delivery date the customer may treat the failure to deliver as a terminating contractual event.

If Escential does not have the particular products in stock, Escential will contact you, the buyer, and informing of the general date of availability. If you, the buyer, are unhappy with that Escential undertakes to refund the money.

Refunds and Returns

If you are not happy with your product for any reason, escential perfumes is happy to exchange it or provide you with a credit on your customer account, providing the product is returned to us in its original condition, undamaged and unopened, including the outer packaging. The customer will pay all freight charges and must contact escential perfumes within 14 days of receiving the product.


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